Our staff team relies on a ticket system to help players, tackle issues, and more. To make a ticket, join https://discord.gg/3R and navigate down to the ****#support-ticket
channel. Read the provided information, and then click on the ticket emoji. Scroll down to find a new channel named something like #ticket-1234
and then start typing.
After pressing on the envelope emoji it will open a private channel for you and our staff team. They will then be there to help you with your concerns.