1. On the receipt printer, push the power button to turn off the receipt printer.
2. Once the receipt printer is turned off, hold down the feed button.
3. While holding down the feed button, push the power button, but continue to hold down the feed button until a receipt prints out.
4. On this receipt, under the bluetooth section, look for "BD_ADDR"
5. Once you find it, go to your SPOS app.
6. On the SPOS App, go to settings, then select "Printer"
7. The device address entered in the iPad should match the device address on the receipt you printed out before next to BD_ADDR.
8. If the receipt shows a different device address than the iPad, update the iPad to reflect what was printed on the receipt.
9. Save changes.
10. Go to the general settings of the iPad and confirm that the receipt printer is still connected.
11. If the receipt printer is not connected, click here to reconnect it.
12. Go to the SPOS app and try to print a receipt from a previous sale.