To physically pack inventory, please label according to the following instructions for boxes, pallets and other materials (i.e. packaging, inserts).
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💡 Label all incoming inventory with the provided unique Airhouse code (e.g. #A7CG-07YD
), either on boxes or in your freight bill of lading. Do not reuse this code for future inventory orders.
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Products
Each product must arrive in our warehouse ready to ship:
- Barcoded - Please see our barcoding requirements for further details.
- Packed individually - Each product is barcoded and packed individually so that the physical SKU matches the digital SKU, or, what ships out must match how it arrives from your factory. For example, if you sell items in 1-packs but they arrive at the warehouse shrink-wrapped in 5-packs from your factory, the 1-packs must be barcoded and arrive in singles. If this doesn’t match, we must set up special receiving instructions and/or Case SKUs to match the physical inventory to digital inventory.
- Ready to handle and label - i.e. safe if dropped; dust bags for apparel, sturdy product packaging if fragile. If we're barcoding, products must arrive with clear space to barcode on labels or packaging
If products are not warehouse-ready, notify us first via email. Depending on the level of work needed, the product may be subject to hourly warehouse prep charges.
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⚠️ Best Practices for Wholesale Products + Cases:
- Create unique SKUs and barcodes for product that you would like stocked as cases.
- Request that your manufacturer pack and label inventory meant to be stocked as cases with the corresponding case SKU and barcode, instead of the single unit SKU and barcode.
- When creating a Restock, make sure to specify how many units of the case SKU you want to be stocked, as well as how many units of the single-unit SKU you want to be stocked.
- Submit wholesale orders using case SKUs.
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Addressing
If your manufacturer cannot label boxes with the Airhouse inventory order code, please include it on your shipping label in the recipient field with no extra address information, i.e. below.
Correct ✅
Airhouse, PO#A7CG-07YD
123 Warehouse Ave.
Anytown, CA 00000
Incorrect 🚫
Airhouse Team
123 Warehouse Ave.
Anytown, CA 00000
Incorrect 🚫
The Dog Food Company
123 Warehouse Ave.
Anytown, CA 00000
If sending multiple boxes and your manufacturer cannot place a packing slip in each, please place it in the lead box.
Box and Carton Packing Requirements