The Alura Market was designed to ensure a safe and successful workplace every time. We have implemented the following trust and safety measures to ensure your experience on the platform is a pleasant one.

Feedback Ratings

Both buyers and freelancers have the opportunity to rate their experience and provide a verified review once an order has been marked as completed.

Verified reviews make it easy for both buyers and freelancers to see what it is like to work with that person based off of previous user experiences.

Freelancer Vetting

All freelancers on the Alura Market go through an application process and need to be approved by an Alura Market Representative before being granted access to create a listing.

Our vetting process goes through the freelancer’s past work experience, professional expertise, portfolio, education, training, and work process.

Real-Time Communication

Safely communicate in real-time with any user on the Alura Market through our secure messaging system.

Keep all communication inside the marketplace to ensure a safe and successful workplace every time.

Safe Payments

All payments processed through the Alura Market are held in escrow with our payment gateway Stripe.

This ensures the buyer only pays when they are satisfied with the work and the freelancer gets paid as soon as the work is marked as completed.