Embed - Analytics ReviewsPro.mp4

📊 Understanding Your Analytics Page

The Analytics page gives you a clear overview of how reviews are performing and how customers are interacting with your review system.

🔍 What You’ll See at a Glance

• Total Reviews Collected — how many customer reviews have been submitted
• Emails Sent — the number of review-request emails dispatched
• Published Reviews — how many reviews are live on your site
• Average Rating — overall customer rating for your products

📅 Filtering & Trends

• Date Filter — select a date range (e.g. last 7 days, month, custom range) to view metrics for that time period
• Visual Graphs / Charts — see trends over time (e.g. number of reviews vs. time, changes in average rating) so you can easily detect shifts or growth

💡 How to Use Analytics Effectively

• Compare sent emails vs. collected reviews to find your response rate
• Monitor how your average rating evolves over time
• Look at spikes or drops in review volume—correlate with campaigns, product launches, or policy changes
• Use filtering to zoom in on specific periods such as holidays or promotional windows