To meet our team's growing needs, we have started to refine our process. For some, we adopt industry standard processes, but get rid of time-consuming meetings or check-ins as soon as they end up unnecessary. This is the benefit of working with a small team. Our company is one of our products, as just like any product, it may have bugs and is open for development.
You can work from anywhere you want. We have teammates who have started in one location and moved to the other. Some work from cafes, some work from home (let us know if you need help setting up your home workspace). Some go to visit their family and work there for a month or two, some even change countries.
With this flexibility, we encourage you to do things like:
We work in 2 week cycles, and stick to it. The goal is to work at a calm and steady pace and making smart calls along the way. No need for sprinting, running a marathon or running out of breath. If something seems like it will take longer, we prioritize the features that are the most important for the cycle.
We communicate over tasks and projects, via Notion updates and comments in an asynchronous way, except for the weekly meetings on Mondays. If you need realtime conversation (e.g. stuck), you can gather people on Slack, but do not expect that everybody is on their computers. Also, please respect local time and that your message may ring a notification during someone's dinner with their children. If chat is not enough, we can quickly gather the team for a short video call with an agenda.
<aside> <img src="/icons/light-bulb_yellow.svg" alt="/icons/light-bulb_yellow.svg" width="40px" /> Read The Remote Worker’s Guide to Becoming a Better Writer for great tips on writing.
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Because asynchronous communication tends to be slower, communication needs to be detailed to avoid significant back-and-forth that could mean losing days between unclear messages. Default to overcommunication and being extremely detailed in how you correspond with others.
<aside> <img src="/icons/light-bulb_yellow.svg" alt="/icons/light-bulb_yellow.svg" width="40px" /> If someone asks something and you don’t have the answer yet, it’s good to send a message acknowledging the question and let them know you’re looking into it.
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For example, when making request, provide as much upfront information as possible so your teammate has all the details they need when they read your message in their respective time zone.
<aside> <img src="/icons/thumbs-down_red.svg" alt="/icons/thumbs-down_red.svg" width="40px" /> Can you please provide me with reporting on content once you get a chance?
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<aside> <img src="/icons/checkmark_green.svg" alt="/icons/checkmark_green.svg" width="40px" /> Can you please provide me with a short report (~1 page) on our blog metrics, with data pulled from Google Analytics, for next Tuesday before 2PM EST?
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