TL;DR: Sayso listens to your call in real time, understands the conversation context, and surfaces coaching prompts based on what your prospect just said. Your ratings train it for your style.
The basics
Sayso uses AI to do three things during your call:
- Listen and understand — it processes the audio from your call in real time, identifying what your prospect is saying and where the conversation is headed
- Match and surface — based on the conversation context, lead type, and call stage (Connect, Discover, or Convert), it selects the most relevant prompt
- Learn from your feedback — every thumbs up and thumbs down you give after calls adjusts what Cue surfaces for you in the future
What it's NOT doing
- Not recording — audio is processed in real time and not stored
- Not scripting you — prompts are suggestions, not commands. You decide what to say
- Not sharing your data — your ratings and call patterns are private to your account
- Not replacing your judgment — Sayso helps you think faster, not think less
How it gets smarter for you
Cue starts with a broad prompt library built from proven real estate sales frameworks. As you rate prompts, the engine personalizes:
- Which types of questions it surfaces
- How aggressive or consultative the tone is
- When it fires prompts (earlier vs. later in the call)
- Which objection handlers it prioritizes
This is why two agents using Sayso on the same lead type will eventually get different prompts — because they've trained it differently.
Smart Capture's Engine
Smart Capture uses a separate model focused on extraction. It identifies the key data points from your conversation — motivation, timing, location, price, situation — and structures them in real time. It's trained on real estate conversation patterns, so it knows what matters in a prospecting call.