By João Cláudio Magalhães, Product Designer
Time is something crucial in a hospital, so everything that can be automated should be automated, not only on the operational side but also in the service. Based on this principle, several applications are under development, the first of which is the application of Santa Lucia Hospital, which is focused on patient care.
My Role: Product Designer
Year: 2021
Client: Grupo Santa Lucia
Team: Konelabs
Konelabs has partnered with the Santa Lucia Group to develop its internal digital practices and processes as part of creating a more unified, stakeholder-driven experience across a range of products.
Design research
User testing & analysis
UX strategy & design operations
Interface & user experience design
With the wide range of patient needs, the complexity of meeting all the needs at once would be unfeasible, so it would be necessary to do some internal research at the hospital to understand what was paramount for a first version of the platform, aiming at agility in the care for the patient, and in the operation of the health unit.
