I have a passion for enabling product development to be more user centered.
Most recently, I worked at Copy.ai, making generative ai tools accessible and easy for people who want to produce any written content
Previously, I conducted research at Ebay on a global classifieds platform for motors Here is some of that work:
🌐 Creating alignment in product teams
Before that, I conducted research at the Dynamic Graphics Project Lab at the University of Toronto to understand how novices approach data visualization creation.
Here's the short paper I wrote there:
When Red Means Good Bad or Canada Exploring People's Reasoning for Choosing Color Palettes.pdf
I also worked at the Ontario Teachers' Pension Plan where my work focused on usability, generative research for new features and understanding barriers for product adoption.
Here's some of that work:
How a Diary Study Got a Project Cancelled
Contextual Research for Product Adoption
Setting up a Recurring Research Practice
You can also find me here: