I am a fast learner and I love to read and solve problems.

https://www.youtube.com/watch?v=uYxnKerEk2s

Entry-level Customer Service and Marketing

👋🏼 Hi, I'm Zoë, and I'm an enthusiastic learner and avid reader. Ever since I was young I have been fascinated by anything I didn't understand. I have always wanted to know the why behind everything. In high school, chemistry was my favorite science because it showed you exactly why chemical reactions worked.

My first job was a Barnes and Noble and I learned how a company works and how to work with customers. I am very creative and have a great imagination. My love of reading has helped me learn new things.

I love to solve problems and help people. I've had to solve many problems at Barnes and Noble when a book couldn't be found or when there was an unhappy customer. I like to improve things so they run more smoothly.

If you're looking for someone that is good with people and loves problem-solving I'm your girl!

What I can do for you:

• Help deal with unhappy customers
• Solve problems
• Take on jobs no one wants to do
• Do social media marketing
• Create great relationships with people
• Learn how to do something quickly

📜 Projects

In 30 Days I Learned How Instagram's Algorithm Works and Drove Engagement

🖱️ I posted every day on my Instagram and learned how to make Reels.

I Created a Chat Bot for Litjoy Crate for Better Lead Generation

💬 I used Drift and learned how to add a chat bot to my website.

I Found Leads for a Company Called Bookish Signs

📨 I used Hunter and researched different book box companies that would benefit Bookish Signs

I Kept Track of Contacts for BookPeople

📱I used Hubspot to keep all of BookPeople's contacts in one place.

🛠 Tech Stack

Drift

Watch me prove it here.

Google calendar

Watch me prove it here.

MailChimp

Watch me prove it here.

Hubspot

Watch me prove it here.

Notion

Watch me prove it here.

Zapier

Watch me prove it here.

<aside> 👇 My Blog posts

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How Leveling Up Customer Service at Barnes and Noble Led to My First Promotion