I am fascinated by consumer consumption, strong marketing campaigns, and hyper-efficient companies.
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š Hey, Iām Sasha, and I'm dedicated to driving success and building strong relationships in customer success and data management.
I am incredibly passionate about optimizing customer experiences. Utilizing data analysis and customer feedback, I thrive on designing strategies to enhance user adoption and satisfaction. From managing customer onboarding processes to monitoring metrics for continuous improvement, I find fulfillment in delivering exceptional customer outcomes.
With over 2.5 years of experience in customer success at an education tech company, I've honed my skills in nurturing client relationships and driving customer satisfaction. I excel in leveraging technology and data to tailor solutions that meet the unique needs of each customer.
My commitment to learning and growth led me to pursue challenging opportunities, including the Praxis program. Through this experience, I honed my skills in software tools like Mailchimp, Drift, Canva, as well as Salesforce and Outreach, which were instrumental in my role at Top Hat/Aktiv Learning. This further enhanced my ability to drive customer success through innovative solutions.
If you're seeking a team member who's passionate about driving customer success through data-driven strategies and continuous improvement, let's connect!
<aside> š Below are some of my top projects, tech tools, and experiences on display!
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