Operations and Customer Success

👋 Hi, I'm Drew. My passion lies in forging authentic connections with customers, achieved through a seamless integration of soft and hard skills.

Having navigated diverse sectors, I've honed my ability to seamlessly merge operational excellence with customer satisfaction. This includes a deep dive into the technicalities of issues, unraveling their core causes, and communicating solutions effectively to both customers and team members. Such engagements are crucial in sculpting the company's reputation.

This journey has enabled me to cultivate meaningful relationships with customers and peers, significantly boosting their loyalty and satisfaction with the products or services I advocate for.

I am dedicated to broadening my expertise while ensuring my growth trajectories align with both personal and organizational goals.

If you want someone on your team who’s as excited to grow as you are, we should talk!

What I can do for you:

Below are some of my top projects, tech tools, and experiences on display!


Check out some of my blog posts.


Tech Stack


Experience


Let's set up a time to talk!

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