https://localgovernmentutopia.com/long-reads/classic-paper-managing-government-and-governing-management-henry-mintzberg/

https://hbr.org/1996/05/managing-government-governing-management

Key take away:

In this paper Mintzberg covers four broad topics relevant to local government:

  1. Private, public, cooperative and non-owned organisations.
  2. The roles of people in society as customer, client, citizen and subject.
  3. The management myths that activities can be isolated, performance can be fully evaluated using objective measures, and activities can be entrusted to autonomous managers responsible for performance.
  4. The machine model, network model, performance-control model, virtual model and normative-control model available to organise government.

NOTES and Extracts

“In my view, we have confounded the whole relationship between business and government,”

There are four forms of ownership: