Page Contents:

Frequently Asked Questions

Welcome to our Help Center! We've broken down our FAQs according to the stage of your booking:

Before Booking

Payments, Changes and Cancellations


During your stay

House Rules & Security

Bedroom & Sleep

Kitchen & Food

Bathroom & Toiletries

Television & Streaming

Internet & WiFi

Air Conditioning & Heating

Housekeeping & Supplies

Problems & Troubleshooting

Kids & Babies

Packages & Mail


About Lodgeur

Building Guide & Check-In Instructions

Information about each building (including check-in instructions for your arrival, amenities, and local discounts):

Mid Main Lofts, Midtown Houston

Elan Med Center, Houston Texas Medical Center