Privacy Policy

1. Introduction

Welcome to Heal (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected by updating the “Last updated” date at the bottom of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed.

2. Information We Collect

We collect only the information necessary to operate the App. The information we may collect includes:

Personal Information

• Apple Sign-In Information: When you log in using Apple, we receive a unique Apple user identifier. We do not receive or store your Apple password. Depending on your Apple settings, we may receive your name or email address.

User-Generated Content

• Journaling and Reflections: Any written reflections, journal entries, or similar content you create within the App are stored so that you can access them later.
• Wellness Check Responses: If you choose to complete wellness check questions, your responses are used only to generate an in-app rating or display for your personal use.

Automatically Collected Information

• Device and Usage Data: We may collect basic technical information such as device type, operating system, and app interaction data to ensure the App functions properly.

Information We Do Not Collect

• Onboarding question responses do not affect your experience and are not used for analytics, profiling, or personalization.
• Activities within the App do not collect personal data.
• Our AI features do not retain memory, store conversations, or track users across sessions.