Conversations happen via chat rooms in the community. There are multiple formats of chat rooms within a community

• Announcement rooms:
  • These are created at the time of community creation. The objective is to have 1-way communication from community managers to members.
  • The members cannot respond back in an announcement room.
  • All members auto-join the announcement room and they would get notifications for all the messages shared unless specifically muted.
• Chatrooms
  • Chatrooms are created for the community to have conversations around particular topics
  • Members get a notification when a new chatroom is created. After that, unless they join a chatroom they don't get notifications for the conversations within a chatroom.
  • Members can send text, images, videos and files in a chatroom
  • Community managers or Members with permission can also create a secret chat room where only selected members can participate
• Poll rooms
  • Poll rooms are created to gather opinions from the community.
  • They can be also used to run games & quizzes.
• Event rooms
  • Members with relevant permissions can also set up events within a community and get other members to RSVP on them.
  • Interested members can add the event to their calendars

Joining a chatroom: a member can join a chatroom if

• Choose to join a chatroom
• CM adds all members to a chatroom

Note: Members always have an option to go and leave a chatroom