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I’m a Virtual Executive & Admin Assistant with 6+ years of experience helping business owners stay organized, efficient, and focused on what matters most.
I specialize in:
🗓️ Calendar & email management
💬 Customer support & communication
📄 Document handling & admin coordination
🧩 System setup for smoother daily operations
With a background in accounting and tax administration, I bring an eye for detail, strong time management, and a deep respect for deadlines.
A few more things about how I work:
✅ Tech-savvy & process-driven, using tools like Google Workspace, CRMs, and automation platforms
🤝 Reliable and adaptable, whether supporting solo founders or small teams
🌱 Always looking for quiet, efficient ways to simplify and improve workflows
Currently open to new opportunities — reach out if you’re looking for a calm, capable right-hand support.
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I help busy entrepreneurs stay on top of their day by managing their calendars and inboxes with care and precision. From scheduling meetings across time zones to filtering emails and drafting responses, I make sure nothing slips through the cracks. I keep your time organized, prioritize what matters most, and create space in your day so you can focus on the bigger picture. Inbox zero? I’ve got you.
First impressions matter — and I make sure your clients experience a smooth, thoughtful onboarding process. I manage everything from welcome emails, intake forms, and scheduling discovery calls to maintaining clear, consistent communication throughout the client journey. I also help track interactions using simple CRM setups to ensure everyone feels seen and supported. It's all about creating a reliable and professional experience that reflects your brand.
I love building simple, functional systems that make your operations run like clockwork. Whether it’s organizing your Google Drive, setting up SOPs, or building Notion dashboards and CRM tools, I help you stay organized and in control. I also assist with automations using tools like Zapier or Make to save you time and reduce repetitive tasks. Think of it as giving your business a clean, streamlined backend — with less chaos and more clarity.
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“ Working with Rikki allowed my business to grow. Rikki took all day-to-day administration tasks off my shoulders. She always asks intelligent questions but also does her own research to resolve open issues. I had her manage my email inbox, my calendar and client requests. Rikki quickly built trusting relationships with clients! Always a pleasure to work with you Rikki!” - Wendy Barlin, CPA | Director of Client Accounting & Advisory Services, ROTH&CO
“ Rikki demonstrated a high level of professionalism, reliability, and attention to detail. In addition to her administrative skills, she naturally took on managerial responsibilities and excelled at them. She’s a proactive problem solver, highly organized, and an excellent communicator—qualities that allowed her to lead projects and support both staff and leadership with efficiency and grace. She has been a pleasure to work with, and her contribution.” - Wael Hamad | President, STRATEGIC TAX & ADVISORY SOLUTIONS GROUP
“ Rikki Sue is one of the best administrative assistants I have come across. She is very thorough, professional, detailed and efficient in all projects and tasks given to her. She is a true leader and great co-worker.” - Cindy Matos | Office Administrator, NELSON MADEN BLACK LLP
“ I highly recommend Rikki for any role. She is smart, dependable, and consistently delivers her work on time with exceptional attention to detail. She goes above and beyond to ensure projects run smoothly, often taking the initiative to learn new tools or processes to stay ahead and support the team more effectively. Her ability to stay organized, communicate clearly, and keep both clients and teammates aligned makes her a strong asset to any team.” - Joli De Santis | Executive Assistant, BODY CONTOURING TECH
“ Rikki is amazing to work with and a true teammate! Her professional, kind, helpful, happy to help attitude makes a long work day fly. I enjoyed working alongside her and will happily work with her again!” - Suzan Z. Ali, MST. EA
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