We created a google form survey to understand more societal properties of people's behavior when using payment platforms. This survey helped us gain insight into a broader audience's state of mind.

We were able to reach out to mainly people in the 18-22 age group. This is the age group that includes people in college. This works for us as our main target audience is people of this age group.

This shows us that the majority (73.4%) of the people who took part in the survey, find E-wallets and online payment portals as the most convenient means of payment.

As can be seen from this bar graph, all the people who took part in the survey have experience with some kind of a payment platform. PayTM and Google Pay are the most used apps in this section of people, while some also use PhonePe.

Most people thus use such apps very frequently, out of which 28.1% claim they use such platforms for almost all payments. Therefore, we can say there is huge scope for our project and people would readily be open to using new apps if they have ease of use.

Most people (71.9%) found it easy to set up a new payment mode, whereas the rest (28.1% which is a considerable number) were not necessarily satisfied with the set up modules.

Therefore, large majority of people are happy with the ease of use of their current mobile payment methods. So we can learn a lot about good design practices for such a platform by assessing good examples of online payment methods, like PayTM and Google Pay.