Getting to places can be hard because people have complex and unique needs. I do research at Google Maps to help people have smooth trips and less anxiety when moving around.

Date:

2018-2020

Topics:

Public transport, urban mobility, frequent trips

TL;DR

I did research on Google Maps’ transportation team*, focussing on transit and multimodal experiences. In total:

*contract via HAYS

Impact

My work directly informed problem definition, product strategy, and design iterations. I have been on the ground with teammates to brainstorm, prioritise efforts, and co-design with participants. My work has advocated for transit riders around the world.

While I can’t go into specifics, I am allowed to name-drop some of the launched stuff I've worked on

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