Feedback is the key to building better UBI solutions for everyone
During the summer of 2022, GoodDollar embarked on a journey of better understanding the ~450,000 community members.
Aim: to better understand the GoodDollar community to build a better product
To better fulfill our mission of creating greater access to digital finance around the world, understanding of the GoodDollar community is key 🔑. We need to learn about what drives them, what their pain points are, and what will enable them to become greater inheritors of the GoodDollar ecosystem.
- Why aren’t community members purchasing G$ tokens? What would motivate them to do so? What is preventing them from doing so given that G$ tokens are very cheap at this time?
- How are community members being/staying involved in our community and how have they gone from simply being “Claimers” only to highly-involved Ambassadors?
- What are community members doing already, or have done in order to “value-hack” their way into increasing & improving their financial wealth & health?
Survey: a 2-part survey shared in the GoodDollar wallet feed
Total results ~1200
Survey questions: Close-ended & non-tailored questions to help the product team better understand community profiles and thereby help us know whom to follow-up & interview
Assumptions: Coming Soon
Data: Coming Soon