• Communication depends on your character and personal values.
• when you care about the other person then you feel responsiblity for what to say and what not to say. you do not hurt others.
• you need to have great emotional intelligence to be a good communicator.
• communicate aise karo, k uski zindagi asan banani hai, communication kanre se pehle mein sochta hun k itne bare messages aur zyada messages karne se wou dekhe ga, k wou link open karo ye karo , ye karo. isse acha mein Loom bana lunga aur saara kuch bata dun.
• steps remove karo, like ye karo wou karo etc.
• Kabhi bhi client ko koi kaam mat bolo
  • call pe ajao ye discuss karna hai, instead do this, k kiya discuss karna hai, call ka agenda kiya hai, call ka plan kiya hai taake useful baatein dicuss hon nake vague baatein.
  • do not use reaction while acknowloging things, they are confusing.
• yes/ok is tarah mat reply karo, puri detailed baat batao. repeat what the client has said while replying.