| Return Package Details |
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| Return Package |
name |
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This is the name of the Package. The Package is a collection of individual return and exchange requests. Refunds are issued on packages, not individual requests. |
| Return Package |
order |
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The original order number of the purchased items. |
| Return Package |
status |
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Current status of the package in Return Rabbit. |
| Return Package |
warehouse_details |
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Details section for warehouse. |
| Return Package |
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authorizer |
Who authorized the request in warehouse? |
| Return Package |
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time |
When was the request authorized? |
| Return Package |
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processed |
What time was the request processed? |
| Return Package |
amount |
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Total Amount of the package. |
| Return Package |
payment |
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Details section for payment information. |
| Return Package |
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refund_method |
What is the refund method? Original Payment Method or Gift Card (if refund is required) |
| Return Package |
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giftcard_details |
Details of the Gift Card (if gift card is the chosen method for refund.) |
| Return Package |
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payment_type |
Refund or Shopper Pays. |
| Return Package |
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payment_required |
If Shopper Pays, payment_required is Yes, else no. |
| Return Package |
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payment_link |
If Shopper Pays, payment_link is the link for payment. |
| Return Package |
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Subtotal from all retexes (to be added) |
| Return Package |
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shipping_charge |
Cost of Shipping. |
| Return Package |
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pick_up_charge |
If the package was picked up from the shopper by carrier, charges for pick up. |
| Return Package |
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processing_deduction |
Order Processing Fee |
| Return Package |
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payment_waiveoff |
Waive off of small amounts of shoppers’ payment in case of exchanges. |
| Return Package |
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Total Tax on The package (to be added) |
| Return Package |
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delta_discount |
To be removed |
| Return Package |
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total_refund |
If payment_type is refund, then total refund amount. |
| Return Package |
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total_payment_to_be_made |
If payment_type is Shopper Pays, then total amount to be paid by shopper. |
| Return Package |
shipping_information |
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Details section for shipping information. |
| Return Package |
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name |
Shopper Name |
| Return Package |
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first_name |
Shopper First Name |
| Return Package |
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last_name |
Shopper Last Name |
| Return Package |
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email |
Shopper E-mail Address |
| Return Package |
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phone |
Shopper Phone Number |
| Return Package |
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company |
Shopper Company (if any) |
| Return Package |
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address1 |
Shopper Address Line 1 |
| Return Package |
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address2 |
Shopper Address Line 1 |
| Return Package |
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city |
Shopper’s City |
| Return Package |
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province |
Shopper’s Province |
| Return Package |
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province_code |
Shopper’s Province Code |
| Return Package |
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zip |
Shopper’s Zip Code |
| Return Package |
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country |
Shopper’s Country |
| Return Package |
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country_code |
Shopper’s Country Code |
| Return Package |
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latitude |
Shopper’s Latitude |
| Return Package |
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longitude |
Shopper’s Longitude |
| Return Package |
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shipping_method |
Shipping Method: Send a Shipping Label |
| Return Package |
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fulfillment_details |
Return Package Fulfillment Status |
| Return Package |
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tracking_number |
Tracking Number for the Return Package |
| Return Package |
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tracking_company |
Carrier of the Return Package |
| Return Package |
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tracking_url |
URL For Return package tracking |
| Return Package |
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service_label |
Shipping Label Download Link |
| Return Package |
locked_details |
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Detail Section of Locked Packages (If any) |
| Return Package |
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currently_locked |
Is the package currently locked? |
| Return Package |
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lock_reason |
The reason for package being locked. |
| Request Details |
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| Request |
name |
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Request ID |
| Request |
status |
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Status of the Request |
| Request |
type |
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Type of the Request (Return or Exchange) |
| Request |
reason |
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Reason for Return |
| Request |
quantity |
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Quantity |
| Request |
product_name |
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Name of the product |
| Request |
variant |
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Product Variant Details |
| Request |
sku |
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SKU |
| Request |
Exchange Details |
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Details of Exchange section |
| Request |
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product_name |
Name of the Exchange Product |
| Request |
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variant |
Variant Details of Exchange Product |
| Request |
payment_detail |
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Details of Payment section for this request |
| Request |
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amount |
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| Request |
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manual_adjustment |
Manual deduction for this request |
| Request |
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restock_deduction |
Restocking Fee |
| Request |
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carry_forwarded_discount |
Discount Carry forward for this request |
| Request |
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tax_applied |
Tax |
| Request |
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credit_applied |
Credit applied (if any) |
| Request |
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subtotal |
Subtotal for this request |