πŸ‘‹Β Welcome to the GetYourRefund Resource Center! All materials you need are linked from this page - we recommend bookmarking it! Can't find what you're looking for? Reach out to Partner Support.

<aside> 🚦 This site is for VITA staff and volunteers. If you are a GetYourRefund volunteer, visit our volunteer community page. If you are a client or taxpayer, visit our FAQ page.

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<aside> πŸ‘‹ Feel free to explore our interactive training courses in Coassemble! You can use this enrollment link to sign up. If you are a VITA staff member, then use this enrollment link instead.

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<aside> ⚠️ Materials are subject to change as features are added to GetYourRefund.org and to the Hub. View a change log here.

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New to the Resource Center?

We've listed the essential training modules below, but feel free to explore!

I am a(n)...

<aside> πŸ‘©β€πŸ’» **VITA Volunteer

Be sure to review:**

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<aside> 🏒 Organization Lead

Be sure to review:

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<aside> 🌐 **Coalition Lead

Be sure to review:**

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<aside> πŸ§‘β€πŸ« **Trainer

Be sure to review:**

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Getting Started

Start here for a quick introduction! These modules are required for everyone participating in GYR.


Intro to GetYourRefund

Client Process

The Hub Overview

Tips for Talking to Clients

Security Checklist

Role Guides

Materials for your VITA role. Not sure?


Volunteers

Intake Specialist

Tax Preparer

Quality Reviewer

Site Coordinator

Valet Assister

Full Service Assister

VITA Staff

Organization Lead

Coalition Lead

Helpful Resources

Miscellaneous guides and links.


GetYourRefund Partner Newsletter

GYR Glossary

FAQ for Partners & Volunteers

Hub & Resource Center Updates

Branding / Outreach Guide

Joining Slack

Video Recordings

Client Portal

Bulk Edits

Training Slide Decks

Practicing in the Demo Hub

GYR Greeters/Screeners

Quick Links

πŸ”— GetYourRefund/Hub status page

πŸ”— The Hub (live)

πŸ”—Β The Hub (demo)

πŸ”— Feature Request Form

πŸ”— #Slack Channel

πŸ”— FAQ for Clients

πŸ”—Β GYR SPEC Proposal

πŸ”—Β GYR Website

πŸ”—Β TaxSlayer Practice Lab


GetYourRefund.org is a non-profit service built by Code for America in partnership with IRS-certified Volunteer Income Tax Assistance (VITA) sites nationally.

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