Build strong foundations in AI usage for government work with emphasis on prompting, official writing and daily productivity.
| Time | Module | Focus | Key Activities |
|---|---|---|---|
| 8:00 AM – 8:30 AM | Welcome, Orientation and Training Setup | Programme alignment | Objectives, expectations, learning flow and responsible-use rules |
| 8:30 AM – 9:30 AM | AI for Government in Plain Language | Practical understanding | AI basics, generative AI, use cases, limitations, risks and human review |
| 9:30 AM – 10:15 AM | The Modern AI Tools Landscape | Tool awareness | AI assistants, productivity tools, research tools, multimedia tools and automation tools |
| 10:15 AM – 11:30 AM | Prompting for Official Work | Structured prompting | Role, task, context, source material, constraints, output format, verification and review |
| 11:30 AM – 1:00 PM | Prompting Lab | Hands-on practice | Official letters, memos, circular summaries, meeting minutes and action trackers |
| Time | Module | Focus | Key Activities |
|---|---|---|---|
| 2:00 PM – 3:00 PM | Using ChatGPT, Gemini and Copilot for Daily Work | Office productivity | Briefings, summaries, enquiry responses, tone improvement and report outlines |
| 3:00 PM – 4:00 PM | Government Writing and Office Productivity Lab | Real work outputs | Management briefings, official email drafting, issue summaries, spreadsheet categorisation and document simplification |
| 4:00 PM – 5:00 PM | Canva AI for Public Communication | Communication content | Public notices, awareness graphics, caption options, multi-format content and communication packs |
Day 1 Output:
Participants complete practical government writing outputs and develop reusable prompts for immediate workplace application.
Apply AI across office platforms, communication workflows and internal knowledge support while strengthening responsible-use practices.
| Time | Module | Focus | Key Activities |
|---|---|---|---|
| 8:00 AM – 9:15 AM | Google Workspace AI for Government Work | Google-based productivity | Docs, Gmail, Slides, Sheets and Gemini features for official work |
| 9:15 AM – 10:30 AM | Microsoft 365 AI for Government Work | Microsoft-based productivity | Word, Outlook, Excel, meeting support and Copilot-style workflows |
| 10:30 AM – 11:15 AM | Comparative Productivity Lab | Tool comparison | Compare outputs across platforms for the same task |
| 11:15 AM – 1:00 PM | Research, Summarisation and Briefing Pack Lab | Document-heavy work | Summarise reports and policies, prepare briefing notes, generate question-and-answer packs and identify missing information |
| Time | Module | Focus | Key Activities |
|---|---|---|---|
| 2:00 PM – 3:00 PM | AI-Generated Media for Government Content | Communication and awareness | Posters, visuals, scripts, slide content, short video concepts and public-facing content |
| 3:00 PM – 4:00 PM | Internal Knowledge Assistants and AI Chatbots | Internal support systems | FAQ assistants, SOP support, onboarding support, knowledge retrieval and document-grounded answering |
| 4:00 PM – 4:30 PM | Responsible AI in Government | Safe implementation | Privacy, sensitive information, hallucination risk, bias, approval rules and accountability |
| 4:30 PM – 5:00 PM | Team Build Session | Capstone preparation | Develop one productivity use case, one communication output and one assistant or automation concept |