Subject: Friends of Arrows.to—Advisor Update #6 (The Cold Waters of Customer Acquisition)
Hey everybody! Welcome to the "Friend of Arrows" update #6.
As a refresher, Arrows makes "mutual action plans" which help high-touch customer success teams onboard their customers. It's run by me + Benedict Fritz and is self-funded by our agency. Let's get into it!
A small favor:
We published a thread (10 minutes ago) about how to onboard customers based on our research. Please bless us with a retweet! https://twitter.com/DanielZarick/status/1293991328930582535
p.s. Let me know if you want off this list. No hurt feelings!
Our goal from the previous update was to have 10 total companies trialing Arrows, and 4 companies really bought in with expanding usage.
One month later: we started the month with 4 customers and ended with 7. We have 3 of those customers with expanding usage.