Account & Registration

Q: How do I create an account?

A: You can create an account by entering your email address on the login screen. If the email doesn't exist in our system, you'll be directed to the registration page where you can set up a password.

Q: I forgot my password. How can I reset it?

A: On the login screen, click the "Forgot Password" link. Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Q: How do I change my profile picture or nickname?

A: Go to the "Settings" tab and tap on your profile information at the top. This will take you to the profile editing page where you can change your profile picture and nickname.

Chat Features

Q: How do I accept an invitation to join a chat or group?

A: You can accept invitations in two ways: scan the QR code provided by the inviter using your camera, or click on the invitation link you received. Both methods will take you directly to the chat or group.

Q: How do I share images or files in a chat?

A: In any chat, tap the attachment icon (usually a "+" or paperclip symbol) to access options for sharing images, files, and other media.

Profile & Settings

Q: Can I clear my chat cache?

A: Yes, in the Settings menu, you'll find an option to clear the cache. This will free up storage space without deleting important account information.

Q: How do I log out of my account?

A: In the Settings menu, scroll down to find the "Logout" button. You'll be asked to confirm before logging out.

Q: Is my data secure?

A: Yes, we use encryption and secure protocols to protect your conversations and personal information. Your privacy is our priority.

Technical Support