General Questions

What is a Makerspace?

What is Nova Labs?

When are we open?

When can I come in for a tour?

How can I participate?

Volunteer FAQ

How do I ask more questions or get more information?

What kinds of projects are on our Maker Wall of Fame?

Computer Network and Audio Video Usage FAQS

Account Services

Account and System Help

How do I apply for Key Membership

How do I apply for Family Membership

What is our Slack URL?

How can non-members get access to Slack? and What is the basic Slack policy?

How do I cancel my membership?

Membership Questions

What levels of membership are available?

What is Green Orientation (GO!) class and how do I attend one?

How do I become a member?

I have tons of experience, do I still need documented sign-off?

I'm in a hurry, could I get a one-on-one sign-off?

Events

Can non-members attend events or classes?

How do I cancel my event registration?

How do I request a refund?

How can I apply a credit or gift certificate to pay for a class?