Beyond The Valley 2026 FAQs

BTV Event Information

• How do I apply?

• When do applications close?

• Do I need to buy a BTV ticket?

• What if I've already bought a BTV ticket and then get accepted?

• Do I need to pay a volunteer bond?

• How do I guarantee a position?

• How likely is it that my application will be approved?

• Who can apply?

• What roles are available?

• How much time do I need to commit?

• Can I choose my shifts?

• Do I need to attend training?

• Is transport provided?

• Is a car pass provided?

• Is accommodation provided?

• How much will I get paid?

• Is food provided during shifts?

• Can I work with a friend?

• What’s in it for me?

• Casual Staff Perks

• Volunteer Perks

• Who can I contact for questions?

General Workforce FAQs

Applications

• How do I apply to work or volunteer at an event?
• How old do I have to be to work or volunteer?
• Can I apply for both staff and volunteer positions?
• What is the hiring timeline for events?
• When will I hear back after applying?
• Can I update my availability after applying?
• What happens after I’m hired? What are the next steps?
• I didn’t get the application email - what should I do?
• What events do you hire staff and volunteers for?
• What does ‘waitlist’ mean?
• Volunteers versus staff: What’s the difference?
• What kinds of roles are available?
• Do I need any certifications?
• Can I apply if I’m from interstate?
• Can I work at the bar?
• Can I work at a food truck?

Rosterfy

• What is Rosterfy?
• How does Rosterfy work?
• Why can't I update my Rosterfy profile?
• How do I download the Rosterfy app?
• How do I check in and out with the Rosterfy App?
• How do I reset my Rosterfy password?
• How do I switch between staff and volunteer on Rosterfy?

Your Shift

• What are the behaviour expectations?
• Where do I check in for my shift?
• When should I arrive for my shift?
• What should I bring to my shift?
• What should I wear / is there a uniform?
• Is travel provided?
• Is accommodation provided at camping festivals?
• What facilities are provided?
• Are meals or food provided?
• Can I store my belongings safely during my shift?
• Can I watch the music after my shift?
• Will I be working alone or in a team?
• Can I use my phone during my shift?

Pay & Bonds

• How much will I get paid?
• When will I get paid?
• What do I do if there's an issue with my pay?
• When do volunteer bonds get reimbursed?

Last Minute Changes & On-Site Issues

• What if I’m running late for my shift?
• What if I need to cancel my shift?
• What happens if I'm sick on the day?
• Who do I talk to if I have an issue during my shift?
• What if there is a patron emergency on shift?
• Post-event support

Growth & Future Opportunities

• How can I work more events with Untitled Group?
• Can volunteering help me get a paid role in the future?
• How can I stand out if I'm interested in team leader roles?
• Are there internships or ongoing roles with Untitled Group available?
• Do you offer references?
• Can I provide feedback on my experience?

Still have questions?

No worries! Contact us.