Franchise Partner Invoice SOP - Everything you need to submit your weekly and monthly invoices correctly — including where to find each number, what to enter, and how to use the invoicing tool.

Getting Started

1. Which invoice type do I use?

There are two invoice types. Most weeks you will submit both over the course of a month — they cover different earnings and are submitted on different schedules.

2 - Per Order Payment Revenue (inclusive if tips)

3 - Failed Pickup Fee Revenue | Weekly on Wednesdays | Monday – Sunday | Friday | | Monthly Invoice | 1 - Monthly Overhead Subsidy

2 - Error Chargebacks (deduction)

3 - Fuel Surcharge (if applicable) | Monthly | Prior Calendar Month | Friday |

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Tips are paid separately and are not included in either invoice. These are paid directly via your Stripe Connect account. Do not add them as a line item.

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2. How to use the invoicing tool?

Instead of building your invoice in QuickBooks, Excel, or Canva, use the 2ULaundry invoicing tool. It walks you through every field, calculates your total automatically, and generates a PDF you can submit directly.

1. Select your invoice type. Choose Weekly or Monthly at the top of the form. The form will show only the fields that apply to that invoice type.
2. Select your LLC from the dropdown. Your store ID, contact name, and phone number will fill in automatically. You only need to enter this once per invoice.
3. Enter the invoice date and period. The invoice date is today. The period is the week or month you are invoicing for — use the dates shown in your dashboard.
4. Open your Franchisee Earnings Dashboard. This is your only source of truth. Pull each number from the dashboard and enter it into the corresponding field in the form.
5. Review the auto-calculated total. The form adds up your line items automatically. Confirm it matches what you see in the dashboard before proceeding.
6. Download your invoice PDF using the button at the bottom of the form, then submit it per the instructions in the Submit section below.

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Each field in the form has a tooltip (ⓘ) with plain-English instructions on where to find that number in your dashboard. If anything is unclear, refer to the relevant section below.

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3. When are invoices due?

The Franchise Led Delivery dashboard is based on customer billing, which has a lag — customers are billed two or more days after pickup due to dry cleaning and multi-day turnaround times. Because of this, your prior week's numbers are not finalized until mid-week.

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Do not submit your weekly invoice before end of day Wednesday. If you invoice too early, your numbers will not be final and your total may be incorrect.

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