Here's my framework for defining your perfect customer:
WORKSHEET: Your Ideal Customer Profile
1. Power Outcomes
• Primary outcome: _______________
• Pain point #1: _________________
• Pain point #2: _________________
• Pain point #3: _________________
• Typical ROI: ___________________
2. Company Characteristics
• Industry: _____________________
• Employee size: ________________
• Revenue: _____________________
• Location: _____________________
• Tech stack: ___________________
• Recent events: ________________
3. Decision Maker
• Primary titles: ________________
• Secondary titles: ______________
• KPIs they own: ________________
• Background: ___________________
• Common objections: ____________
Once you've defined your ICP, it's time to build your prospect list. Forget the standard approaches—here are three methods that will give you a massive edge:
Most founders and executives in growing companies appear on industry podcasts. This gives you:
How to implement:
Real Case Study: We used this exact method for a compliance services provider targeting SaaS companies. By scraping Nathan Latka's podcast guest list and segmenting companies by whether they already had SOC 2 certification, we achieved a 13.79% response rate with messaging like:
"Hi [First Name], first of all I want to say I found your interview [on podcast] very inspiring. I was actually doing some research on your company and seems like you [have/don't have] a SOC 2 certification. Just curious, [specific question about their compliance approach]?"