Welcome to Bamboo Builders! If you’re new with us, we kindly ask that you take a moment to review the information below to familiarize yourself with our Payment Process. Do also use the clickable list below to go directly to the information that you are looking for.

For Trainers/ Facilitators: How to Submit Your Working hours / Claims

Bamboo Builders IDP Completed Learners Payment Process

Bamboo Builders Finance Related Forms

Bamboo Builders Payment Form

Bamboo Builder SG ScamWISE Payment Form

Bank Details Submission Form

Common Questions and Answers

1. How do I update my bank account details if I have changed a bank account or would like any future payments to be made to a different bank account?

Answer: Do submit the new bank account details via the **Bank Details Submission Form ****that can be found under Bamboo Builders Finance Related Forms.

1. What if I accidentally submitted an incorrect information in the above form?

Answer: Do write an email to **finance.bamboobuilders@gmail.com** to inform of the error and what the correct entry should have been.

1. I have not received my payment on the 10th, who can I approach to check on this?

Answer: For DBS bank account holders that have yet receive their payment on the 10th, you may write to **finance.bamboobuilders@gmail.com** to enquire if payment is not received.

For Non-DBS account holders, do wait 1-2 working days as there is a processing time for interbank transactions. If payment has not been received after 2 working days, do write in to **finance.bamboobuilders@gmail.com** as well.