Last Updated: April 4, 2025
This Privacy Policy describes how Field Labs Inc., doing business as Fieldy ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from fieldy.ai (the "Site") or use our applications and services (collectively, the "Services").
When you visit the Site or use our Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or use our Services, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site and Services. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies: - "Cookies" - "Log files", and "pixels".
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, processed by third-party providers - Stripe, Apple, Google and Shopify), email address, and phone number. We call this information "Order Information."
We also collect:
• Service-related information (e.g., transcripts) • Communications you have with us • Information from third-party services (e.g., outputs from AI services like OpenAI, Deepgram) • Location information (with your consent) to mark memories in our application
When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information, and the other information described above.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you; • Screen our orders for potential risk or fraud; and • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site and Services (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use your information to: • Provide, improve, and personalize our Services • Ensure security • Comply with legal obligations • Analyze usage patterns and develop new features
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Cloud to power our servers, Mixpanel for analytics, and integrate with AI services like OpenAI and Deepgram. We also use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.
We do not sell, nor train AI models on your personal information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.