Def.

Fees and Incentives is the space where you can find all the monetary configurations that you can apply on Return Rabbit. All the fees and incentives can be found here.

Before we take a look at the fees & incentives, here are a few definitions:

• Line Item: A line item is a request created by the shopper for one product (it could have multiple quantities of the same product). A line item can be either a return request or an exchange type.
• Request: A request is a collection of multiple line items a shopper has created as a package.
  • Return Request: Request will all line items chosen for refund.
  • Exchange request: Request with at least one line item chosen for an exchange.

Fees:

Return Processing Fee:

The return processing applies once per request. You can set the fee to differ in case of return and exchange requests.

To configure Order Processing Fee, click on the pencil icon.

Unit Restocking Fee:

Unit restocking fee is the fee that can be applied to every line item as a restocking deduction. You can set the fee differently for return and exchange requests.

To configure the Unit Restocking Fee, click on the pencil icon.