A guide for improvement at EFA.
Why do we need consistent feedback and reflection?
To use insights from both ourselves and others for self-improvement.
- The first 10 minutes of every weekly meeting will be dedicated towards discussing feedback. No exceptions (a volunteer who is not feeling mentally well should be on break).
- At each meeting, everyone should have 2 pieces of feedback for themselves and 1 for someone else.
- Every volunteer should always be pursuing at least 1 feedback-incurred objective.
What is constructive feedback?
Below are 4 steps to give specific and applicable feedback in any situation.
- State what you observed: To remain as specific as possible, stick to direct quotes and behaviours that you’ve seen directly.
- Ex. "In the meeting last week, I noticed you quickly dismissed Tina's ideas."
- Explain the impact: Next, link the behaviours to their impact. This might be on the team, on the product — even on our emotions and needs.
- Ex. "When you made a decision without asking for our input, it made us feel our contributions were unappreciated."
- Pause: It’s often good to pause at this step, to listen to the reaction and be open to learning new information.
- Ex. "What was your perspective on this?"
- Suggest a concrete next step: Describe a behaviour that you believe would have a positive impact on the situation.
- Ex. "In the future, we would like to be immediately updated through Slack on developments to the curriculum that would affect our teaching."