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The Takeaway

We asked our students to rate many dimensions of their LCMC course experience, including how it compared to other courses they’ve taken and whether they would recommend it to other students. On a scale of 1-7, where 1 was “Far worse”, 4 was “The same” and 7 was “Far better”, we learned the following

<aside> 💡 Students rated courses to be as good as their on-campus courses

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<aside> 💡 Students rated courses to be slightly better than their other online courses

</aside>

<aside> 💡 Asked how likely they would be to recommend the course to other students, the median answer was a 7 out of 10. The most common answer, by far, was a 10 out of 10 (21% of students)

</aside>

These results are a positive sign of not just the quality of the courses themselves but of the quality of the professors and the environment they create as well.

Measurable Improvements

We’ve taken meaningful steps forward as a result of the feedback received from students in the Spring 2021 surveys, and we continue to listen to students to better understand what can be improved in order to best address the areas they appreciate.

https://wandering-confidence-1a0.notion.site/57436713b2af42458fd884e2b44fba41	Incorporated change for Fall 2021
An easier-to-use LMS and videoconferencing solution	Improved our onboarding module, standardized across all Rize courses, complete with video tutorials and additional online resources.
More manageable workloads in the first few weeks	Introduced standardize “onboarding assignments” for all Rize courses in Week 1, to ensure a manageable on-ramp for students. Additionally, we revised Weeks 2-3 in all courses to ensure high-value assignments were not unnecessarily front-loaded in the semester.
Live class options for all courses	More courses were moved from fully-asynchronous to the “optional-synchronous” format, where students are able to attend live classes.
More predictable grading	Standardized rubric levels were introduced across course rubrics, and use of rubrics increased.
More opportunities to interact with students from other colleges	Greater use of discussion forums and lesson plans using breakout room functionality were introduced across courses.
Improved professor responsiveness	Instated a 48 hour responsiveness standard for all instructors, weekly student success review, where the Rize student experience team reviews grading turnaround, grades, and satisfaction in all courses.

What Students Are Loving

The projects and assignments designed to be hands-on, creative, and fun
- “It is super fun and engaging!”
The flexibility, support, and responsiveness of the teachers
- “My Rize professor was knowledgeable, kind, and most importantly understanding of the college life. She was caring and was there to help me whenever I needed some extra help.”
Interacting and collaborating with students from other colleges
- “Great way to meet students from different backgrounds.”
The structure and layout of the course in Canvas
- “Very well organized and easy to follow up”
The applicability to real-world scenarios and practicality of what is taught
- “This course was extremely engaging and I loved the material I learned and I feel like I could use this in my actual career.”
Guest speakers, a new feature in the Fall
- “This course got me an internship as a head coach for an esports team!”
The flexibility of optional-synchronous
- “RIZE courses have allowed my college schedule to be much easier due to the flexibility.”
Live class structure
- “Very interactive course that makes online class feel as if you were there in-person at times.”