A compilation of the most common questions we receive and adding them below as we see fit.
If you don't find the answer to your question(s) below please email firstname.lastname@example.org or reach out via the live chat on our website.
- What happens if my payment doesn't go through?
- Do you offer refunds?
- Do we need to sign a contract?
- What exactly is a request?
- What is a variant?
- How many requests can I put in at once?
- Do you write the ad copy for the ads?
- Can I submit two ad requests with my trial?
- Can I get refund for my trial?
- What counts as a revision?
- Does a revision increase the final turnaround time?
- Does "as little as 24-hour turnaround" include weekends?
- What does a "brand" mean in each of the plans?
- Can you guys create other assets that are not ads?
- Do you guys only communicate through the portal?