Frequently Asked Questions

Scanning and Results

Q: Why is my website showing as non-compliant?

A: Common issues include missing privacy policies, non-compliant cookie handling, or lack of proper consent mechanisms. Check the detailed scan results for specific issues to address.

Q: How often should I rescan my website?

A: We recommend monthly scans for active websites, or immediately after making significant changes to your site, adding new tracking tools, or updating privacy practices.

Q: What does "9 issues found" mean in my scan results?

A: Each issue represents a specific compliance requirement that needs attention. Click "View Details" to see exactly what needs to be fixed and how to address it.

Cookie Banners

Q: Will the cookie banner slow down my website?

A: Our banners are optimized for fast loading (<50kb) and use efficient code that won't impact your site's performance.

Q: Can I customize the banner design?

A: Yes, you have full control over colors, fonts, button styles, positioning, and text content to match your brand.

Q: What if my website uses a dark theme?

A: The design tool includes dark theme options and automatically suggests appropriate color combinations based on your website's detected theme.

Policy Generation

Q: Are the generated policies legally valid?

A: Our policies are created using current legal requirements and best practices. However, we recommend having them reviewed by legal counsel for your specific business needs.

Q: Can I edit the generated policies?

A: Yes, all generated content can be downloaded and customized. We provide editable formats for easy modification.