Where should I write the design brief?

Whatever works best for you. Here’s what we recommend:

  1. Use the description in Asana cards
  2. Link your docs or sketches/wireframes in Asana card
  3. Record a video with explanation. Like Loom, Wistia, or Vimeo

Are there any design, copy, or frontend requests you don't support?

Here are some requests we don’t support right now:

How does the request pool work

You request one task at a time by moving it to "To Do" from "Queue". Next, you get the design, copy, or development one at a time. There might be additional clarifications and discussions in the Asana card.

What is your refund policy?

Because of our time investment and desire to provide the quality we don’t offer money-back guarantee. If you’re unhappy please contact us and we’ll work something out.