Timeline:

August 2024 - May 2025

Software Used:

Figma

Team:

Team of 4, University of Michigan School of Information

Role:

UX Designer, UX Researcher

Goal:

Create a streamlined, accessible hub for the Rizal center to reinforce community ties and support through a complete redesign of their original website, overall reconnecting people to the space of the Rizal Center.

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Context

The Filipino American Council of Greater Chicago (FACGC) is a vital resource for Chicago’s Filipino-American community. Their physical space, the historic Rizal Center, bustles with events, language classes, and cultural workshops. But their digital presence told a different story: outdated visuals, confusing navigation, and no mobile optimization.

From interviews to usability tests to final prototypes, I led the full redesign effort to transform FACGC’s website into a usable, welcoming, and accessible space—just like the Center itself.


The Problem

FACGC’s old website was unintuitive and information-heavy, preventing users—especially elders and first-time visitors—from accessing key services.

From interviews to usability tests to final prototypes, I led the full redesign effort to transform FACGC’s website into a usable, welcoming, and accessible space—just like the Center itself.

Major issues included:

Without a trustworthy website, the community couldn’t fully engage with all that FACGC had to offer—limiting attendance, volunteer signups, and program visibility.

Original Mobile Home Page

Original Mobile Home Page

Original Desktop Events Calendar

Original Desktop Events Calendar

Objectives

User-Centered Goals: