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Start Here

Expo is the pass. You are the final quality gate and the communication hub.

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Purpose

Ensure complete, on-time, correct plates leave the kitchen with clear communication to FOH.

Core Principles

• Control the window and ticket order
• Verify quality, mods, temps, and allergy controls
• Communicate short, clear calls
• Escalate early to MoD

Step-by-Step: Service Flow

1. Read in tickets. Highlight ALLERGY and 86s
2. Call fires to stations in brief, specific calls
3. Verify each plate: name dish, mods, temp, garnish, cleanliness
4. Stage by table. Complete the course. Release to run
5. Communicate quotes and delays to FOH. Escalate issues to MoD

Allergy Control at the Pass

• Confirm “ALLERGY – [Allergen]” appears on each item’s ticket
• Isolate on clean tray. Use clean garnish tools and fresh squeezes
• Keep pass area clear. Avoid shared garnish bowls
• Verbally confirm allergy with runner at handoff

Setup