<aside> ⏱️ Transit times for shipments to Republic of Ireland cannot be guaranteed

</aside>

Shippers (you the customer) must send Stiller a Commerical Invoice to traffic@stiller.co.uk at the same time as entering the consignment to our eTransport booking system.

Please note that for deliveries to private buyers (not a business) our partner currently has the following Incoterms stipulations:

JMC (Republic of Ireland) - DDP only

Stiller will then upload the Commercial Invoice into Palletline's IT system (called Contrado) ready for our partner to check the commercial invoice and match to your previously issued authorisation letter/form partner.

When the consignment information in Contrado has been checked and approved for travel our customer services team will contact you to arrange collection of the goods in the normal way.

Please clearly label the goods with:

  1. The full delivery address
  2. Your own reference number
  3. The Stiller job number

Please do not print out shipment labels from eTransport for export consignments such as this. If the correct process has not been followed and a label is printed it will look very similar to the following:

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/dc6a2ad3-c5eb-49ce-b41a-2d0aaa557399/Untitled.png

Goods displaying this label should not be issued to our drivers or collected from your premises.

Costs (DSV Road - P50/P810)

Please see below price document from our partner.

P50 P810 UK Customs Clearance Charges_112020.pdf

Costs (JMC - P016/P140)

Combined Export/Import Clearance - £45.00 per shipment incl. up to 3 tariff heading codes + £2.75 per additional tariff heading code.