Role: Design Manager (UX | UI) — design and front-end build, under Rohit's direction Duration: 12 weeks (ongoing) Platform: Equisoft RFX (web application)


image.png

Add: hero/cover image of the RFX product — ideally the review canvas or dashboard.


Problem Statement

RFP teams at large financial firms spend weeks answering the same security questionnaires over and over. A single enterprise RFP can run 400–800 questions, and teams copy-paste from old Word files, Excel sheets, and SharePoint folders. The institutional knowledge exists — it's just scattered and unsearchable.

Equisoft RFX automates this. Clients upload an RFP, the system drafts answers by retrieving the closest past responses, and reviewers edit, approve, and export.

Core issues:


Research

I worked with Kiara, Mark, and Ben on the Equisoft US team’s side to understand how their teams actually run a response cycle. Most of what shaped the product came out of these conversations.

Stakeholder Role Insight
Kiara RFP Lead Half her week goes to chasing SMEs for answers the team has already written.
Mark Security Officer Every questionnaire repeats the same 200 questions in a slightly different format.
Ben Pre-Sales By the time the draft reaches him, he has 2 days to review 600 answers.

Competitive scan. I looked at Responsive, Loopio, Conveyor, and AutoRFP. They all treat this as a search problem. The gap was reasoning — retrieving the right past answer, understanding the nuance of the new question, and generating a grounded response with citations.

Workflow audit. I sat with two response cycles end to end. Three things stood out: