If you're traveling with Emirates Airlines through Chicago, it's essential to know everything about the Emirates Airlines Terminal to ensure a smooth and stress-free journey. Emirates Airlines operates out of Terminal 5 at O'Hare International Airport (ORD), which is the airport’s designated international terminal. Known for its luxury, exceptional service, and premium inflight experiences, Emirates extends its world-class standards right from the terminal itself.
Whether you're flying for business or leisure, understanding the layout, services, and amenities of the Emirates Airlines ORD Terminal can help you better prepare for your trip. In this guide, we’ll cover everything you need to know—from check-in to boarding and beyond.
Emirates Airlines operates from Terminal 5 at Chicago O'Hare International Airport. Terminal 5 is dedicated primarily to international flights and has been newly renovated to enhance the passenger experience. It includes modernized facilities, expanded gate areas, updated dining options, and efficient security screening zones. Travelers flying with Emirates can expect a high standard of comfort from the moment they step into the terminal.
Terminal 5 is easily accessible via the airport's ATS (Airport Transit System), which connects all terminals, parking lots, and public transportation options, making your transfer or arrival simple and quick.
When arriving at Terminal 5, Emirates Airlines passengers can find the dedicated check-in counters near the main entrance of the terminal. The airline typically opens its check-in counters three hours prior to departure for international flights. Emirates provides separate check-in lanes for:
The staff at the Emirates check-in counters are known for their professionalism and efficiency. Passengers are guided through the process with courtesy and speed, ensuring that all travelers—regardless of class—experience a high level of service.
After check-in, passengers proceed to the TSA security checkpoint, followed by U.S. Customs and Border Protection (CBP) if arriving from abroad. Terminal 5 is equipped with modern security lanes that help manage passenger flow more effectively. Emirates Airlines prioritizes passenger convenience, and this is evident in how well the boarding process is organized in this terminal.
Global Entry kiosks are also available for eligible passengers to expedite customs processing, which is a major benefit for frequent international travelers using Emirates Airlines at ORD Terminal 5.
One of the standout features for premium passengers flying Emirates is access to exclusive lounge facilities. Emirates provides Business and First Class travelers, as well as eligible Skywards elite members, with access to a comfortable and elegant airport lounge located within Terminal 5.
Although Emirates does not operate its own branded lounge at ORD, it partners with premium lounges such as the Swissport Lounge or Air France Lounge depending on availability. These lounges offer: