🚨 BURST PIPE EMERGENCY - First 5 Minutes
STEP 1: SHUT OFF MAIN WATER
- Location: Basement, utility room, or exterior wall
- Turn valve CLOCKWISE until it stops
- This is THE MOST IMPORTANT step
STEP 2: TURN OFF ELECTRICITY
- If water near outlets/appliances: Turn off circuit breakers
- NEVER touch electrical switches with wet hands
- When in doubt, turn off main breaker
STEP 3: DRAIN REMAINING WATER
- Open ALL faucets (start upstairs, work down)
- Flush toilets once
- Leave faucets open
💧 DAMAGE CONTROL - Next 15 Minutes
STEP 4: REMOVE STANDING WATER
- Use towels, mops, wet/dry vacuum
- Work quickly - damage increases every hour
- Take photos for insurance
STEP 5: PROTECT VALUABLES
- Move electronics and important documents