Problem statement:
Design the elevator interface and experience for a building with 1000 floors.
Research we did to understand the working of an elevator:
The Smartest Elevators with destination dispatch
Skyscraper elevators: up, down and sideways | DW News
Questions we considered before proceeding ahead with some assumptions and solution
- Who is the user?
- How many elevators are installed in those buildings? or Are there any other elevators working simultaneously?
- How many users can travel in the elevator at a time? Let's say there are 100 users who want to travel at a time and the 1st user want to go on the first floor,2nd on the 2nd floor, 3rd on the 3rd floor, and so on. How to decide who will travel in that elevator and how many?
- Do we really need web/app interface for this? Will the elevator interface not work?
- What will be the worst interface we can design for the elevator?
- What is the capacity of the lift?
- What different types of interfaces can be used? (Lift interface, Lobby interface, Phone app, etc.)
- Will there be different kinds of elevators? Or lifts with different speeds with different ranges.
- Can the user pick the floor before entering the elevator? So, if the lobby has 6 elevators then the system will show him which elevator he needs to board because it would be inefficient if the user takes the elevator randomly without knowing where it is going.
Our Team Process
Step 1 - Interpretation of the problem (Assumptions)