One of our competitive advantages at Eight Sleep is our ability to constantly move fast while maintaining a high standard for quality. Instilling a culture with this balance is no small feat for any organization and requires deliberate steps to be taken in all areas of the company’s operations. The Eight Sleep Operating Playbook is meant to be a guide for all executives, hiring managers, senior, mid, and junior level employees on how to build the operational skills necessary to ensure that our company runs like a well-oiled machine constantly producing maximum output.

How this playbook is structured:

  1. 🏛️ What We Stand For - the pillars that Eight Sleep stands for as a company
  2. ⛰️ Five Attributes of Greatness - the main attributes that determine success at Eight Sleep
  3. 📈 Leadership Scorecard - how to evaluate team members along the Five Attributes of Greatness
  4. 🛠️ Key Operating Principles - guidelines for operating along the Five Attributes of Greatness on a daily basis
  5. 🔎 Deep Dives
    1. Meetings - how to use four types of meetings to make decisions and track progress
    2. Managerial Leverage how increasing headcount affects output velocity of core initiatives in bad, mediocre, and great efficiency cases

🎯 OUR MISSION

We fuel human potential through optimal sleep.

🏛️ WHAT WE STAND FOR

There are four main pillars that Eight Sleep stands for as a company:

Iconic

Our end goal is to leave a mark in the world by improving people's lives. We do not build products, we build experiences. We are mission driven and everything we do is beautifully designed, with simplicity and premium quality. We are Apple, not Microsoft. We are Peloton, not Nordictrack. We are Nike, not Adidas.

Innovation

We push the boundaries of innovation when it comes to technology that improves sleep and provides insights based on personal biometrics. Driving innovation in this space will always be a core focus of the company.

Sleep Improvement

Our reason for having a relentless focus on innovating in the sleep technology space is to improve our Members' sleep. We want our Members to wake up feeling refreshed and at peak energy levels every morning. We measure our success in our ability to make people sleep better.

Performance

The end goal of improving our Members’ sleep is to increase their short-term and long-term performance - whether they define that by mental performance, physical performance, or general health performance doesn’t matter. Our technology should improve all aspects of performance.