Earth Link: Trail Maps & GPS — Support

If you have any questions, feedback, or need assistance with the app, please don't hesitate to reach out to us.

Email: linfeng202208@163.com

We typically respond within 24-48 hours.

Frequently Asked Questions

Q: How do I use the satellite map? A: Open the app and the satellite map will load automatically. You can switch between 3D Satellite, 2D Flat, and Hybrid modes by tapping the map style button on the right side menu.

Q: How do I measure distance or area? A: Tap the "Measure" or "Area" button on the bottom toolbar, then tap on the map to add measurement points. The distance or area will be calculated automatically.

Q: How do I import KML files? A: Tap the KML import button on the right side menu, select your KML file from the file picker, and the route will be rendered on the map.

Q: How do I manage my subscription? A: You can manage or cancel your subscription at any time by going to iPhone Settings > Apple ID > Subscriptions.

Q: How do I restore my purchase? A: Open the subscription page from your profile, then tap "Restore Purchase" at the bottom.

Q: The app cannot access my location. What should I do? A: Go to iPhone Settings > Privacy & Security > Location Services, find the app and make sure it is set to "While Using the App".

Q: Weather data is not showing. What should I do? A: Make sure you have an active internet connection. The app uses Apple WeatherKit and Open-Meteo as data sources. Weather data requires network access.

System Requirements

iOS 17.0 or later iPhone or iPad About

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