Digital etiquette is the practice of respectful and responsible behavior online. It can help prevent misunderstandings, promote kindness, protect privacy, and support positive communication in both personal and professional settings. Following digital etiquette best practices creates online spaces that are safer, more inclusive, and effective.

✅Digital Communication Best Practices

1. Be Clear and Concise

Effective communication is about delivering your message clearly and directly. Avoid jargon, unnecessary words, or ambiguous phrasing.

Example:

• I will be unavailable from 2-4 PM for an appointment. Can we discuss this after that time?
• Instead of: Let me know when would be a good time for you later today.

2. Use Proper Tone and Emojis

While online communication lacks facial expressions and body language, tone can still be conveyed using words and emojis. Be mindful of how your tone might be perceived. A message that may seem neutral to you could be interpreted as harsh to others.

Tip: If your message could be misinterpreted, consider adding a friendly emoji or an additional clarifying sentence.

Example:

• Great job on the presentation! 👏
• Thanks for your feedback. I’ll work on that! 😊

3. Respect Time and Space

Respect others' time by being concise and allowing for responses. Don't expect an immediate reply unless it's urgent.  It is customary for a business to respond within 48 hours.

• Be patient: Don’t send follow-up messages too quickly unless it’s a priority.
• Consider time zones: If your team is distributed, keep time zone differences in mind.