Review

Quick review of storyboards, ecosystem maps, flow charts and rich pictures. Any other questions?

Advanced tools & tactics

Causal Loop Diagrams

Credit: The Systems Thinker

Credit: The Systems Thinker

Use Cases

Credit: UX Magazine

Credit: UX Magazine

Working sessions

Take the remaining class time to work in your groups. I'll be bouncing around among breakout groups to chime in with help in this remaining time.