Forming: • Pride in being chosen & anticipation of what lies ahead. • Impersonal, watchful, guarded, cautious behavior. • Tentative attachment to the team. • Members cautiously explore team behavior. • Tendency to avoid others & be loners. • Little real communication. • Suspicion, fear & anxiety about the task ahead. • Some anxiety about why they are there, why others are there, who’ll lead the group & what they will do.
Performing: • High productivity as a result of working collaboratively towards common goals. • Clear mission, goals, roles & performance expectations. • Agreement on who they are & where they are going. • Involvement of all team members in achieving important tasks. • Co-operative & productive team climate. • Open, relevant, business-like communication.
Storming: • Impatience with lack of progress. • Focus on team production without regard for the needs of team members. • Overly competitive & confrontational. • Self-serving, ‘look out for no1’ attitude. • One-way communication. • People becoming tests, allocating blame & being overzealous. • Frustration, anger & resistance to goals. • Defensive, competition, in-fighting.
Norming: • relationships become supportive. • Relief in believing that team issues will be worked out. • Team relationships emphasized even at the expense of productivity. • Sense of team cohesion & close attachment to the team. • Team showing strong concern for the needs of team members. • Communication that is open in all directions, active & candid. • Feelings of mutual trust, respect & harmony.